Q: Product quality?
A: All our products are from Good to Top-Premium quality so you are safe to purchase.
Q: Any Minimum orders?
A: No. You can purchase Any 1pc at wholesale price.
Q: Self-collection available?
A: Yes, we allow self-collection. Pls forward your requests through email.
Q: Can make changes on paid items?
A: No. As all our products are from oversea, once orders are made the shipment cannot be cancel. All changes need to make before payment, please place a new order instead if there is lot of changes. If there is only a few changes, please reply the invoice you receive with what you want to add (model no./color/sizes) and what you want to cancel.
Q: Are there any hidden cost beside the shipping & delivery cost?
A: There is a transaction charge of 3.5% for using Paypal (VISA/ Mastercard), but currently, we will absorb this fee.
Q: If product is defective, can return and exchange for a new one?
A: All our products are checked twice before packing and defective products will be taken out along the packing process. Return & Refund policies pls see Shipping & Returns.
Q: Can the order make though email or fax?
A: Pls try not to send by e-mail or fax which might miss a lot of details (delivery & contact information). Pls use the checkout cart in our websites to guide you through the process.
You can also refer to " How to Pay" section in our websites for more details
Q: Can go to your office to see and buy the products?
A: As our warehouse is only for distribution, customer can only place order online, so please make your orders through our website.
Q: Payment method?
A: We accept the following payments:
1) Fund Transfer (local customers)
2) Paypal ( Visa/ MasterCard only)
3) Western Union